Common Inquiries

Futu functions as a global trading platform combining traditional market investments with innovative social trading tools. Users can trade a broad spectrum of assets including stocks, cryptocurrencies, forex, commodities, ETFs, and CFDs, all while observing and replicating expert traders' strategies.

Participating in social trading on Futu enables you to connect with other traders, follow their trading activities, and imitate their strategies through tools like CopyTrader and CopyPortfolios. This approach allows you to benefit from seasoned investors' expertise without needing extensive market knowledge.

Unlike traditional brokerage services, Futu offers an innovative fusion of investment options with social trading functionalities. This platform allows traders to interact, share strategies, and seamlessly copy trades through advanced tools like CopyTrader. It features an user-friendly interface, a broad spectrum of tradable instruments, and introduces pioneering investment products such as CopyPortfolios, which are thematically curated portfolios designed to match various trading philosophies.

.Futu grants access to a comprehensive selection of asset classes, including international equities, cryptocurrencies like Bitcoin and Ethereum, prominent forex currency pairs, commodities such as precious metals—including gold and silver—and energy resources, exchange-traded funds (ETFs) for diversified investment exposure, major global market indices, and CFDs that offer leveraged trading opportunities across various instruments.

Futu operates internationally, though its availability depends on regional regulations. To verify if the platform is accessible in your area, consult the Futu Availability Page or contact their customer support for the latest updates on regional access.

The minimum deposit amount for Futu varies by country but generally falls within $200 to $1,000. For precise figures tailored to your location, visit the Futu Deposit Page or contact their support team directly.

Starting an account with Futu involves visiting their official website, clicking on the "Join Now" option, filling out the registration form with personal details, completing identity verification procedures, and funding your account with the minimum deposit. Once registered, you gain access to the platform’s diverse features and start trading.

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Absolutely, Futu offers a comprehensive mobile application accessible on both iOS and Android platforms. The app provides seamless access to a broad spectrum of trading functionalities, enabling users to oversee their portfolios, monitor trader activities, and execute transactions effortlessly from any location.

To verify your Futu account: 1) Sign into your account, 2) Navigate to 'Profile Settings' and select 'Verification,' 3) Upload identification and proof of address documents, 4) Follow the on-screen instructions. Verification typically completes within 1-2 days.

To reset your password on Futu: 1) Go to the login page, 2) Click on 'Forgot Password?,' 3) Enter your registered email address, 4) Check your email inbox for the password reset link, 5) Follow the link to set a new password.

To close your Futu account: 1) Withdraw any remaining funds, 2) Cancel all active subscriptions and services, 3) Contact Futu customer support to initiate the account closure process, 4) Follow any additional instructions provided for complete deactivation.

To update your account information: 1) Log into your Futu account, 2) Click on the profile icon and select 'Account Settings,' 3) Enter your new details, 4) Click 'Save' to apply changes. Note that major updates may require additional verification steps.

CopyTrader facilitates the seamless duplication of successful investor strategies on Futu. By selecting a trader to follow, your account mirrors their trading decisions proportionally based on your allocated funds. This feature provides a valuable learning platform for beginners to observe expert tactics and invest collectively with experienced traders.

CopyPortfolios are curated bundles that combine diverse assets or trader techniques centered around specific themes or investment philosophies. They enable diversified holdings within a single investment, minimizing risks, and making portfolio management more straightforward.

You can modify your CopyTrader settings by: selecting traders to imitate, adjusting your investment amounts, reallocating asset weights, setting risk management tools like stop-loss limits, and regularly assessing and updating your configurations based on performance and objectives.

Yes, Futu offers margin trading through CFDs, allowing traders to leverage larger positions with less capital. While this can amplify gains, it also escalates the potential for substantial losses beyond your initial deposit, so a thorough understanding of leverage and responsible trading practices are crucial.

Futu provides an interactive social trading environment where users can connect, share insights, and collaborate on trading strategies. Members can view other traders' profiles, monitor their success metrics, and participate in discussions to foster a community that supports skill development and knowledge sharing.

To get started with the Futu Trading Platform: 1) Launch via web browser or mobile app, 2) Browse through the available asset options, 3) Make trades by selecting assets and setting your investment amounts, 4) Monitor your trade activity through the dashboard, 5) Utilize analytical tools, stay updated with market news, and engage with community trading features for smarter investment decisions.

Futu provides commission-free trading on a wide range of stocks, allowing investors to trade without incurring brokerage fees. Nevertheless, users should be mindful that spreads might apply when trading CFDs, and there could be additional charges for withdrawals and overnight financing. For detailed and up-to-date fee information, consult the official fee schedule on Futu's website.

Yes, Futu is upfront about its fee structure. All relevant charges, including spreads, withdrawal fees, and overnight costs, are transparently displayed on the platform. It's recommended to review these details thoroughly to understand all potential expenses prior to trading.

The spread costs for CFDs offered by Futu differ depending on the specific asset. The spread is the gap between the buy (ask) and sell (bid) prices, representing the transaction cost for CFDs. Generally, assets with higher volatility tend to have wider spreads. For precise spread information on individual instruments, refer to the trading platform before executing trades.

Futu charges a standard fee of $5 per withdrawal, regardless of the amount. First-time withdrawals are free of charge. The processing time for withdrawals depends on the chosen payment method, which can influence how quickly funds are available.

There are no charges from Futu for depositing funds. However, your payment provider, whether it’s a credit card, PayPal, or bank transfer, may impose its own fees. It's best to confirm the costs directly with your payment service provider to avoid surprises.

The overnight rollover fees, also known as swap rates, are incurred when leveraged positions are held beyond regular trading hours. These costs vary based on leverage levels, holding period, the specific financial instrument, and trade size. For detailed fee schedules related to various assets, consult the 'Fees and Charges' section on the official Futu website.

Futu prioritizes your data security by employing robust measures such as SSL encryption for secure data transmission, two-factor authentication (2FA) to prevent unauthorized access, routine security assessments to identify potential vulnerabilities, and strict data privacy policies aligned with global regulatory standards.

Absolutely. Futu guarantees the safety of your funds through segregated accounts that separate client assets from company reserves, adherence to relevant financial regulations, and participation in compensation schemes where applicable. These measures ensure that your investments are protected under strict industry standards.

If you suspect any fraudulent activity, promptly update your account password, activate Two-Factor Authentication for added security, reach out to Futu customer support to report the issue, continuously monitor your account for irregular transactions, and ensure your devices are free from malware and have up-to-date security software.

Although Futu takes measures to protect client funds and ensures they are kept in segregated accounts, it does not provide specific insurance policies for individual trading accounts. Traders should understand the inherent market risks and perform due diligence. For comprehensive details about asset protection policies, please review Futu's Legal Disclosures.

Users can utilize a variety of support channels on Futu such as live chat during operational hours, email assistance, an extensive Help Center, social media engagement, and regional phone support options.

For resolving technical issues, navigate to the Help Center, complete the Contact Us form with detailed information, include relevant screenshots and error messages, and await a response from the support team.

Support inquiries are generally responded to within 24 hours via email and contact forms. Live chat provides instant support during business hours, though delays may occur during busy periods or holidays.

Although live chat support is confined to business hours, users can reach out through email or consult the Help Center at any time. Support will respond once services reopen.

Futu offers a range of trading tools including automation, customized algorithms, asset management functionalities, and real-time market insights. The most effective approach varies based on individual trading styles, objectives, and expertise levels.

Although Futu offers an array of robust features and analytical tools, its customization capabilities are somewhat constrained in comparison to more sophisticated platforms. Nevertheless, traders can customize their experience by selecting specific market influencers to follow, adjusting their portfolio distributions, and utilizing various analytical charts to refine strategies.

Enhance diversification by investing across multiple asset classes, mimicking seasoned traders' methods, and distributing assets strategically to minimize exposure and optimize risk-adjusted returns.

Investment timing varies with asset type: Forex operates continuously on business days, stocks follow established trading hours, cryptocurrencies trade 24/7, and commodities and indices have specific trading schedules, influencing optimal entry points.

Leverage Futu's comprehensive market data, real-time alerts, advanced charting tools, and pattern recognition features to analyze market trends and make well-informed trading decisions.

Adopt risk mitigation techniques such as stop-loss orders, profit targets, appropriate position sizing, strategic asset allocation, careful use of leverage, and consistent portfolio reviews to safeguard investments.

Access your account and proceed to the Withdraw Funds section. Choose your desired amount and preferred withdrawal method, then confirm your transaction. Allow 1-5 business days for processing to complete.

Absolutely, utilize Futu's AutoTrader feature to set up automatic trades based on your predefined parameters, promoting consistent and systematic trading operations.

Futu grants access to the Learning Center, which includes interactive webinars, comprehensive market analysis, detailed tutorials, and a simulation account that collectively help traders improve their knowledge and trading competence.

Transaction reporting features help reveal detailed records and summaries, aiding users in tax filing processes. Always consult a tax expert for tailored advice, as tax laws vary across jurisdictions.